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/Virtual Office Space FAQs

At Liverpool Science Park, we understand that choosing the right home for your business can come with a lot of questions. That’s why we have put together a list of our frequently asked questions for potential tenants who are looking to invest into a virtual office space at the park.

If you have a question in mind that isn’t listed below, please get in touch via phone, email or contact form.

How long does it take to set up?

We can get your virtual office address set-up within the same working day

Where are we?

Liverpool Science Park
131 Mount Pleasant,
Liverpool L3 5TF

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How much does it cost to forward mail?

Our mail-forwarding service costs £20 + VAT per month.

What will my new business address be?

You can choose your own virtual office address – either our Innovation Centre 1 or our Innovation Centre 2 address.

Do you accept parcels?

We certainly do.

What types of businesses use virtual offices?

Our standard gateway criteria remains in place for all of our virtual office companies which means only the finest innovator, creators and scientists are given access.

What is the contract length?

Our virtual office contracts are flexible so can be taken from as a little an amount of time as one month.

Are there any setup charges?

Absolutely not!

How can I cancel the service?

Just give the LSP team one month’s notice.

Are there any cancellation fees?

Of course not!

What are the costs of a virtual office?

Our standard virtual office package costs £75 + VAT per month.

Are there any hidden costs I should know about?

There are no hidden costs!

How can I upgrade or downgrade my mail forwarding plan/package?

Just give the LSP team a shout – we’re always happy to assist with any changes to your services.

How often will you forward my mail?

As soon as it arrives (standard working days of course).

What happens when we receive your parcel(s)?

We let you know so we can make arrangements for out next step,

Can I collect my own parcels?

Absolutely – we’re 24/7 so you can even collect them on Christmas Day if you’d like.

Can I change my mail forwarding address?

We can change a mail forwarding address on the same day at no additional cost.

How do I sign up for a mail forwarding service?

Just give our helpful team a shout and they can get it set up on the same day. 

Will I receive a dedicated telephone number?

We can set you up with a dedicated local phone number from £15 + VAT per month. This number will see all calls redirected to the telephone number of your choice.

How much is a meeting room?

Meeting rooms cost £25 + VAT for all of our virtual office members – half of the usual rate we charge. We can also offer discounts on full and half-day bookings. 

How do I book/pay for a meeting room?

We’re always happy to just add the charge to your monthly invoice meaning no additional fiddling about with the company card before the meeting – simply roll in and get ready to work.